Time Clarke Support
Version 1.0, build 1.
Support contact
Email Time Clarke Ltd support at willclarke@directenviroservices.com for login, timesheet, approval, payroll export, or data questions.
Open the app
Login help
Staff should use the personal login or link issued by their manager. Managers need their email, password, and authenticator code where enabled.
GPS and biometrics
Location is captured only at clock-in and clock-out. Native phone biometric security may be requested before clocking or submitting time.
Data and privacy
Read the Time Clarke privacy policy for details on timesheet data, GPS, biometrics, payroll exports, and manager reporting. Account deletion requests can be made on the account deletion page.
Service status
If the app will not load, check mobile signal first, then try again on Wi-Fi. If a login keeps returning to the login page, contact support with the staff member name and email.