Time Clarke Account Deletion

How users can request account and data deletion.

Time Clarke accounts are normally issued by a client company employer, manager, or company administrator. If you want your account deleted, contact Time Clarke Ltd support using the steps below.

Request account deletion

Email willclarke@directenviroservices.com with the subject “Time Clarke account deletion request”.

Include:

What can be deleted

We can delete or deactivate login credentials and remove staff profile data where legally permitted. This can include name, email address, phone number, role, department, login link, and device/session access.

What may be kept

Timesheet, payroll, GPS, approval, audit, and job-costing records may be retained where required for business, employment, payroll, tax, safety, legal, dispute, or audit reasons. Where records must be retained, access is restricted to authorised company admins and managers.

Data deletion without deleting your account

You can also request correction or deletion of specific personal data without deleting your account by emailing the same support address. We will review whether the data can be corrected, deleted, anonymised, or must be retained for legal or payroll reasons.

Response time

We normally acknowledge deletion requests within 7 days and complete valid requests within 30 days unless additional verification, employer approval, legal retention, or technical investigation is required.